Getting Calls Outside Office Hours
While 2X Solutions controls the outbound call hours based on your settings, the inbound line remains open at all times. This means any calls you’re receiving outside of office hours are return calls…
Updated
by Kevin DeMeritt
While 2X Solutions controls the outbound call hours based on your settings, the inbound line remains open at all times. This means any calls you’re receiving outside of office hours are return calls from individuals responding to a missed call, voicemail, or caller ID.
How did we do?
I am uploading new records into an existing workflow using a CSV file; will the system catch if I upload the same records?
Are you compliant with Telemarketing Sales Rule (TSR) call time restrictions?
