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Does setting the hours of operation in our back office determine the workflow call schedule?

Yes, the hours of operation set in your back office will serve as the default for your company. However, you can customize the calling hours for each specific workflow by going to the workflow and ad…

Kevin DeMeritt
Updated by Kevin DeMeritt

Yes, the hours of operation set in your back office will serve as the default for your company. However, you can customize the calling hours for each specific workflow by going to the workflow and adjusting the calling hours there.

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