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API: Send Sample Postcall Webhook

To send a sample post-call webhook post to your CRM for testing, send a POST request to https://system.2xsolutions.ai/api/workflows/sample-postcall-webhook/. The payload should be sent as follows: {…

NCOL Support
Updated by NCOL Support

To send a sample post-call webhook post to your CRM for testing, send a POST request toΒ https://system.2xsolutions.ai/api/workflows/sample-postcall-webhook/.

The payload should be sent as follows:

{
   "api_key": "...",
   "workflow_key": "A1B2C3"
}

The object posted to your CRM will include the following data, which is sample data and not actual data, with the exception of the workflow key.

{
   "id": 7777,
   "call": {
      "end_reason": "hung_up",
      "telnyx_call_control_id": "v3:X1a5L2jNq9PmR4Uw7oZ6gXYk3L8Ei0FtC2VuNp1LQdIT8Kb5rXZoA",
      "answered": true,
      "duration": 30,
      "call_direction":"outbound"
   },
   "question_fields": {
      "is_lead_available": "Yes"
   },
   "message_left": "N",
   "agent_key": "84",
   "record_phone_number": "1234567890",
   "record_first_name": "John",
   "record_last_name": "Doe",
   "record_zip_code": 90210,
   "record_timezone": "UTC-7",
   "meta": {
      "crm_name": "TEST CRM",
      "lead_id": 12345,
      "campaign_id": "TEST123",
      "schedule_id": 67890
   },
   "workflow_key": "A5C310",
   "workflow_day": 1,
   "workflow_call": 1,
   "workflow_end": false,
   "transcript": [
      {
         "role": "Assistant",
         "content": "Hi, is John available?"
      },
      {
         "role": "User",
         "content": "Yes, who is this?"
      }
   ]
}

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API: Call Opt Out

Webhook: Post-Call

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