How do I permanently stop calls to a specific phone number?
You can stop calls to a number by going to your 2X back office, clicking the Calls link at the top, and selecting the Opt-Out link on that page. If your company has integrated the 2X APIs, you can alβ¦
Updated
by Kevin DeMeritt
You can stop calls to a number by going to your 2X back office, clicking the Calls link at the top, and selecting the Opt-Out link on that page.
If your company has integrated the 2X APIs, you can also use the API to create a button in your CRM to automatically opt out a phone number.
Once a number is opted out, it will be removed from all workflows. Even if that number is uploaded to the system again, it will not receive any further calls.
How did we do?
How to Download and Review Call Results from Your CSV File
Do we need to call back a record if it's transferred but no one answers on our end?
