Do we need to call back a record if it's transferred but no one answers on our end?
Yes, you do need to call the record back. When a record is transferred through our system, it is marked as complete and removed from the workflow to prevent further calls. This also applies to return…
Updated
by Kevin DeMeritt
Yes, you do need to call the record back. When a record is transferred through our system, it is marked as complete and removed from the workflow to prevent further calls. This also applies to returned calls from customers, as they are automatically taken out of the workflow as well.
How did we do?
How do I permanently stop calls to a specific phone number?
Can I pause the platform from making calls?
