How can I record calls?
To enable call recording, go to the Setup link at the top of your back office. Scroll down to Workflow Options , and under the Record header, click the Yes button. Keep in mind that recordings are bi…
Updated
by Kevin DeMeritt
To enable call recording, go to the Setup link at the top of your back office. Scroll down to Workflow Options, and under the Record header, click the Yes button. Keep in mind that recordings are billed at $0.005 per minute.
How did we do?
How does the automatic scheduled callback feature work?
Does setting the hours of operation in our back office determine the workflow call schedule?
