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Why do we need to use the 2X outbound number in voicemails?

Including the 2X outbound number in voicemails helps track callbacks. When customers call back, the 2X platform detects the call and automatically removes the record from the workflow, ensuring they…

Kevin DeMeritt
Updated by Kevin DeMeritt

Including the 2X outbound number in voicemails helps track callbacks. When customers call back, the 2X platform detects the call and automatically removes the record from the workflow, ensuring they don’t continue to receive additional calls.

How did we do?

Are you compliant with Telemarketing Sales Rule (TSR) call time restrictions?

How does the automatic scheduled callback feature work?

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